Privacy Policy for NextGen Networking Ltd

NextGen Networking Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services.

This policy applies to all personal data collected through our website, contact forms, and business communications.

Who We Are

Company name: NextGen Networking Ltd
Contact email: hello@nextgennetworking.co.uk

We operate in the United Kingdom and comply with the UK General Data Protection Regulation and the Data Protection Act 2018.

What Personal Data We Collect

We may collect and process the following information:

  • Name and contact details such as email address and telephone number

  • Company name and job title where provided

  • Information submitted through contact or enquiry forms

  • Technical information such as IP address, browser type, and usage data collected via analytics tools

We do not collect sensitive personal data through our website.

How We Use Your Personal Data

We use your data to:

  • Respond to enquiries and provide requested information

  • Provide services and communicate with clients

  • Improve our website and services through analytics

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent, where you submit a form or contact us

  • Legitimate interest, to operate and improve our business and website

  • Contractual necessity, where data is required to deliver services

  • Legal obligation, where required by law

Analytics and Website Tracking

We use Google Analytics (GA4) to understand how visitors use our website. This collects anonymised data such as pages visited, time spent on the site, and general location information.

Google may process this data outside the UK, but safeguards are in place under standard contractual clauses.

You can opt out of Google Analytics tracking using browser settings or Google opt out tools.

Cookies

Our website uses cookies to improve functionality and analyse website usage.

Cookies may include:

  • Essential cookies required for site operation

  • Analytics cookies for performance measurement

You can control or delete cookies through your browser settings. Blocking cookies may affect website functionality.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Data submitted through contact forms is stored securely and processed using Microsoft 365 systems and hosting provided by Plexus Communications Ltd.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Enquiry data is typically retained for up to 24 months unless a longer business relationship is established.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at hello@nextgennetworking.co.uk.

Third Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third party websites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: hello@nextgennetworking.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk.